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SHIPPING & REFUNDS
SHIPPING POLICY
Thank you for choosing Plantation Products! We want to inform you that our shipping time typically takes 5-7 business days, depending on your location. However, please be aware that unforeseen circumstances such as extreme weather conditions or other unforeseen delays may cause the delivery to be delayed beyond the estimated time.
Please note that we are not responsible for any delays due to weather or any other unforeseen circumstances. However, we will do our best to ensure that your order is shipped promptly and reaches you as soon as possible.
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If you have any questions or concerns about your shipment, please do not hesitate to contact our customer service team. We are always happy to assist you with any inquiries you may have.
Thank you again for choosing Plantation Products, and we appreciate your business!
REFUND POLICY
We are committed to ensuring our customers are completely satisfied with their purchases. However, please note that we do not offer refunds unless the product you receive is defective or damaged during shipping.
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In the unlikely event you receive a defective product or your product is damaged during shipping, please contact us within 48 hours of receiving your order. We will do our best to resolve the issue as quickly as possible by offering you a replacement or fixing the issue in another way.
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We aim to provide our customers with the best possible shopping experience, and we appreciate your understanding of our refund policy. If you have any questions or concerns about our policy, please do not hesitate to contact our customer service team. We are always here to help!